Shipping policy

1. Shipping Fee & Free Shipping Threshold:
Free Shipping Threshold:
United States & Most Countries: Orders over $49.99  
India: Orders over $69.99  
South Africa: Orders over $89.00  

Standard Shipping Fee:
United States & Most Countries: $5.00  
India: $10.00  
South Africa: $15.00  

2. How long does delivery take?
Order Processing Time: 2–3 Business Days
Non-Battery Products: 5–7 Business Days
Battery-Powered Products: 10–15 Business Days
Please note: Delivery times are estimates only and may be affected by customs clearance, security inspections, weather conditions, public holidays, or other unforeseen circumstances.

3. Which regions are supported for shipping?
We currently ship worldwide.
Depending on product type, order details, inventory availability, and destination country, your order may be shipped from our US warehouse or overseas warehouse.

4. Will all items be delivered at the same time if I order multiple products?
We try to ship all items together whenever possible.
However, battery-powered products and non-battery products may be shipped separately due to different logistics requirements.
You may receive multiple tracking numbers for the same order.
A shipping confirmation email with tracking information will be sent once your order has shipped.

5. What should I do if I receive a different product than what I ordered?
Please contact our customer support team:
sales@iaohi.com
We will assist you as quickly as possible.